CASE STUDY
Reconstructing Culture: Our Strategy for a More Positive & Productive Team
To overcome rapid growth and a toxic culture, Aurora Animal Hospital refocused on elevating people and enhancing processes.
Popular
INSPIRING MINDS
5 Simple Practices to Boost Self-Confidence
How we feel about ourselves, impacts our well-being and interactions with others. Try these tips to strengthen your sense of self.
CLIENT ENGAGEMENT
3 Creative (and Cost-Effective) Ways to Show Clients You Care
These care teams proved a little creativity can make a big impact without a big spend.
EFFICIENCY & PRODUCTIVITY
How We’re Making Our Hospital Pandemic-Proof
Anne Arundel Veterinary Emergency Clinic shares 6 tactics for maintaining a safe environment in a post-Covid era.
FOR THE ❤ OF ANIMALS
Jessie and Val E Girl: A Miracle Match
After two clients experience a devastating loss, Dr. Kimberly Carr helps forge a bond that brings them hope.
LATEST
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NVA COMPASSION-FIRST
Learn About Our New Specialty Advisory Board
Learn about NVA Compassion-First’s new Specialty Advisory Board (SAB), a group of medical leaders that will support our foundational principle of providing world-class medicine.
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NVA COMPASSION-FIRST
Let’s Welcome Our New Practices
When it comes to growth, 2021 was a big year for us. Check out the 16 hospitals that joined NVA Compassion-First, the three new de novo locations we built and the variety of services they’re offering to our clients around the U.S. and Canada.
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NVA COMPASSION-FIRST
Sign Up Now for Journal Access
To help our doctors stay current on emerging issues, technology and new medicine, we’ve introduced an open-access journal site available to veterinarians within the NVA Compassion-First network.
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NVA COMPASSION-FIRST
New Plan Helps Us Focus On Success
You asked for clarity on the overall vision, priorities and goals of NVA Compassion-First and we delivered. Check out our new focus areas and priorities and learn how they’ll help guide our planning and decision-making in the coming years.
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NVA COMPASSION-FIRST
Let Us Know How We’re Doing
We want to hear from our hospital leaders to get a better understanding of how our Support Center teams can provide better service.
MAB RESOURCES
ISCAID Guidelines Summary: Diagnosis & Management of Bacterial Urinary Tract Infections
A new resource from the MAB highlights ISCAID's recommendations for the diagnosis and management of bacterial urinary tract infections in dogs and cats.
CONTRIBUTORS
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Kimberly Carr, DVM
VETERINARIAN, PINE RIDGE EQUINE HOSPITAL
Pine Ridge Equine Hospital | Glenpool, Oklahoma
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Stephanie Garcia
PRACTICE DIRECTOR, AAVEC
Anne Arundel Veterinary Emergency Clinic | Annapolis, Maryland
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