COMMUNITY
Black History Month: Celebrating a Few of the Firsts
Curated by the AVMA, these five inspiring Black veterinarians played a vital role in improving animal health and shaped the history of our profession.
GROWTH & PRODUCTIVITY
Elevating Team Culture: 3 Strategies to Boost Engagement In Stressful Times
After an onslaught of new challenges brought high stress to the workplace, the team at AAVEC deployed these tactics to improve staff care and culture.
CLIENT COMMUNICATION
3 Reasons Why Hospitals Love Using AllyDVM to Communicate With Clients
NVA hospital leaders share their favorite features of the new tool, and how it helps engage and retain clients.
CATEGORY MANAGEMENT
5 Tips for Converting Clients to Your Online Pharmacy
Hospitals from around the NVA community share their secrets for converting clients away from Chewy, Walmart, and other competitors.
by Victoria Hu
FOR THE ❤ OF ANIMALS
Dixie and Darlene
Working with their hearts and hands, the team at VESH Wichita brings hope and healing to a tiny terrier and her mom.
LATEST
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DENTISTRY
How Flat-Fee Pricing Can Increase Dental Visits
Northeast Division leader Julie Dunn highlights how hospitals might attract more dental clients with simplified pricing.
by Julie Dunn
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FOR THE ❤ OF ANIMALS
Jessie and Val E Girl: A Miracle Match
After two clients experience a devastating loss, Dr. Kimberly Carr helps forge a bond that brings them hope.
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TEAM ENGAGEMENT
Engagement Idea: Spreading Kindness With a “Secret Admirer” Board
This fun, creative idea from Spanaway Veterinary Clinic enables staff and clients to "secretly" share gratitude for staff.
by Amy Metayer
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GROWTH & PRODUCTIVITY
Elevating Team Culture: 3 Strategies to Boost Engagement In Stressful Times
After an onslaught of new challenges brought high stress to the workplace, the team at AAVEC deployed these tactics to improve staff care and culture.
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CLIENT COMMUNICATION
3 Reasons Why Hospitals Love Using AllyDVM to Communicate With Clients
NVA hospital leaders share their favorite features of the new tool, and how it helps engage and retain clients.
MAB RESOURCES
ISCAID Guidelines Summary: Diagnosis & Management of Bacterial Urinary Tract Infections
A new resource from the MAB highlights ISCAID's recommendations for the diagnosis and management of bacterial urinary tract infections in dogs and cats.
CONTRIBUTORS
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Kimberly Carr, DVM
VETERINARIAN, PINE RIDGE EQUINE HOSPITAL
Pine Ridge Equine Hospital | Glenpool, Oklahoma
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Stephanie Garcia
AAVEC EDUCATION COORDINATOR
Anne Arundel Veterinary Emergency Clinic | Annapolis, Maryland
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