by Kelly Liszka
BUSINESS TECHNOLOGY OPERATIONS ANALYST
TOOLS & TECHNOLOGY · October 20th, 2018
As AVImark technology continues to improve, so does the user experience. But it can be challenging to keep up with the changes. That’s why NVA has established a team at AVImark Corporate Support (ACS) that is solely dedicated to assisting hospitals within our community.
The ACS technical support staff are available on business days and Saturday and can answer any questions or address any concerns as it pertains to the software. These issues might include:
NVA’s ACS team can be reached via phone or email:
And soon, you’ll be able to chat live an AVImark support team member right from your computer.
The ACS team should be your primary point of contact for AVImark issues and requests, however, if the subject of your concern is related to an NVA program or security setting, please continue to contact our HelpDesk. Issues that our HelpDesk can assist you with include:
As always you can contact the NVA HelpDesk via phone or e-mail:
We are always available to assist hospital leaders with AVImark, but directing your questions to the appropriate desk, ensures it can be addressed immediately and resolved quickly.
If you have any questions about AVIMark Corporate Support please contact the HelpDesk at HelpDesk@nvanet.com.
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