The Latest in CLIENT COMMUNICATION
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CLIENT COMMUNICATION
Miami Valley appointments soar with OBT
Miami Valley Veterinary Hospital in Kettering, Ohio has reaped the benefits of OBT since Hospital Manager Paula Miller dusted it off 2020. Today, clients make 35% of their appointments using Miami Valley’s online booking tool.
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CLIENT COMMUNICATION
CSC Reminders help pets, give teams and revenue a boost
Client Service Center (CSC) Reminders are more than just helpful. They’re game changers. How they work: With CSC Reminders, hospitals onboard a dedicated Client Service Representative (CSR), who works remotely. CSRs become experts in how the hospital runs. They also get to know the doctors and staff. Then they hit the phones, calling clients who...
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CLIENT COMMUNICATION
Here’s how AllyDMV delights clients while boosting revenue
AllyDVM integrates with AVImark and other practice management software and has practical functions (and a few fun ones) that can lead to better pet care and higher revenues.
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CLIENT COMMUNICATION
From the NVA Community: Top 5 Ways to Retain Clients
In our August newsletter, we asked you to share your creative strategies on how to retain clients. Click this article to read the top 5 trends.
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CLIENT COMMUNICATION
3 Reasons Why Hospitals Love Using AllyDVM to Communicate with Clients
NVA hospital leaders share their favorite features of the new tool, and how it helps engage and retain clients.
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CLIENT COMMUNICATION
10 Creative Ways to Communicate Curbside Care to Clients
As curbside service continues, it’s essential to keep clients aware. Here’s a look at some of the most effective communications from around our community—and why they work.